B2B and B2C inside sales professionals who are contacted by hot leads through inbound marketing activities and must use that opportunity to connect, engage and sell.


Inside sales is a tricky business. On one hand you have buyers who have already pre-qualified themselves by reaching out to you for information. While on the other side, you often don’t have their contact details to keep the conversation going beyond a single interaction.

Inside sales reps need to know how to sell both consultatively and persuasively if they are going to hit and exceed their numbers on a consistent basis.  Unfortunately in an age when technology promises to do more and more, it actually delivers less and less as many reps have never been properly trained to sell.

This 45 minute to 60 minute breakout session will show sales professionals how to successfully take a prospect through the sales process in just one call, with tips, tools and techniques that engage and persuade with integrity.

Di’s high energy yet relatable presentation style gets to the core of how sales specialists can achieve better results because, as a life-long sales professional herself, she not only connects and understands today’s younger reps, but also remembers how sales were made before the focus shifted to re-tweets, shares and likes.  


Attendees will:

  • Learn how to engage prospects with consultative selling techniques
  • Be able to anticipate objections and overcome them with solid selling strategies
  • Get comfortable with engaging in relationship building habits that establish credibility