B2B and B2C inside sales professionals who work exclusively over the phone and must use inbound calls and outbound marketing activities as an opportunity to connect, engage and sell.


Inside sales is a tricky business. On one hand you have buyers who have already pre-qualified themselves by reaching out to you for information. While at the same time, often all they want is information.

Inside sales reps need to know how to sell both consultatively and persuasively if they are going to hit and exceed their numbers on a consistent basis.  Unfortunately in an age when technology promises to do more and more, it actually delivers less and less as many reps have never been properly trained to sell in live interactions.

This 45 minute to 60 minute breakout session will show sales professionals how to successfully take an inbound prospect through the sales process in just one call and how to confidently initiate outbound contacts, with tips, tools and techniques that engage and persuade with integrity.

Di’s high energy yet relatable presentation style gets to the core of how sales specialists can achieve better results. As a sales professional herself, she connects modern selling methodology with the proven strategies that worked before the focus shifted to re-tweets, shares and likes.


Attendees will:

– Learn how to engage prospective clients with consultative selling techniques

– Be prepared for initial objections and overcome them with solid selling strategies

– Understand how to be professionally persistent without becoming an irritant to prospects