B2B, B2C, retail or corporate sales audiences


If there is one thing all sales people have in common, it’s customers. Good ones and bad ones.

The customer is not always right. But they do have the right to say “no” and that fear keeps many sales people locked into toxic customer/seller relationships that never produce results and negatively affect incomes and quotas because great customers don’t get the service they deserve.

This high-impact and humorous keynote draws from Di’s decades of experience in all sorts of sales situations. Her insights and anecdotes connect with sales-focused audiences because her stories are universal and her success is real.

This edu-taining keynote is a great kick-off for sales conferences or internal gatherings and can be combined with one of Di’s practical breakout sessions for maximum impact.


Attendees will leave this keynote

  • With the confidence to focus their sales efforts on the customers that produce
  • Understand the difference between busy work and productive work
  • Inspired to work free from fear by focusing on their best and most profitable clients